This Revique Acceptable Use Policy (“AUP” or “Policy”) is a legal agreement between Real Patient Solutions, Inc DBA Revique. (“Revique”, “HPT”, “us”, “our”, or “we”) and the entity or person (“you”, “your”, or “user”) who registered on the Revique account page to receive certain payment gateway services, data, technology and analytics services, or other services that may be offered by Revique or its affiliates ( “Service(s)”) or is otherwise accessing or using HPT’s websites ( “Website(s)”), services or content governed by this Policy. This Policy describes the terms and conditions that apply to the acceptable use of the Services and Websites.
If you do not understand any of the terms of this AUP, please contact us before using the Services.
You may not access or use any Services or the Websites unless you agree to abide by all of the terms and conditions in this AUP. Your use of our site means that you accept, and agree to abide by, all the policies in this AUP, which supplement our Website Terms of Use available at https://revique.io/terms-and-conditions/.
Overview
This Policy explains how the Services are to be used and specifies what actions are prohibited. While this Policy is as complete as possible, no policy can cover every situation, and thus the user is asked additionally to use common sense when using Services. Questions on what constitutes acceptable use should be directed to contact@revique.io.
Purpose
Since inappropriate use of systems exposes HPT and its affiliates and partners to risk, it is important to specify exactly what is permitted and what is prohibited. The purpose of this Policy is to detail the acceptable use of information technology resources for the protection of all parties involved.
Scope
The scope of this Policy includes any and all use of the Services or Websites, including but not limited to, computer systems, email, networks, and Internet connections.
Policy
Unacceptable Use
The following actions shall constitute unacceptable use of the Services or Websites. This section is not exhaustive, but is included to provide a frame of reference for types of activities that are deemed unacceptable.
Prohibited Actions
The user may not use HPT’s Services, Websites, networks or systems to:
- Engage in activity that is illegal under local, state, federal, or international law (see section “Use for Illegal Activities” for more information).
- Engage in any activities that may cause embarrassment, loss of reputation, or other harm to HPT or its affiliates or partners.
- Download, store, or distribute violent, perverse, obscene, lewd, or offensive material.
- Disseminate defamatory, discriminatory, vilifying, sexist, racist, abusive, rude, annoying, insulting, threatening, obscene or otherwise inappropriate messages or media.
- Engage in activities that cause an invasion of privacy.
- Engage in activities that cause disruption to the workplace environment or create a hostile workplace.
- Make fraudulent offers for products or services.
- Reveal personal or network usernames or passwords to others, including family, friends, or other members of the household when working from home or remote locations.
Circumvention of Security
Attempting to circumvent any security systems, authentication systems, user-based systems, or the escalation of privileges is expressly prohibited. This includes disabling or tampering with any HPT-supplied security software, such as antivirus/anti-malware software or remote access software.
Use for Illegal Activities
No Services, Websites, networks or computer systems may be used for activities that are considered illegal under local, state, federal, or international law. Such actions may include, but are not limited to, the following:
- Unauthorized port scanning.
- Unauthorized network hacking, including: packet sniffing, port scanning, packet spoofing, denial of service, wireless hacking.
- Any act that may be considered an attempt to gain unauthorized access to or escalate privileges on a computer or other electronic system.
- Acts of terrorism.
- Cybercrime, extortion, or identity theft.
- Downloading, storing, or distributing any material prohibited by law.
- Downloading, installing, or distributing unlicensed or “pirated” software.
- Sending unsolicited bulk email or other messages deemed illegal under applicable regulations.
HPT may take any actions it deems appropriate to report and prosecute any violations of this Policy.
Copyright Infringement
The Services must not be used to download, upload, or otherwise handle illegal and/or unauthorized copyrighted content. Any of the following activities constitute violations of the AUP, if done without permission of the copyright owner:
- Copying and sharing images, music, movies, or other copyrighted material using P2P file sharing or unlicensed media;
- Posting or plagiarizing copyrighted material; and
- Downloading copyrighted files which has not already legally procured.
This list is not meant to be exhaustive. Copyright law applies to a wide variety of works and applies to much more than is listed above.
Monitoring and Privacy
HPT reserves the right to monitor any and all use of the Services and Websites. To ensure compliance with HPT policies, this may include the interception and review of any emails or other messages sent or received, as well as the right to monitor:
- transmission and storage of files, data, and messages
- inspection of data stored on personal file directories,
- hard disks,
- removable media;
- Internet/network usage.
Reporting of a Security Incident
If a security incident or breach of any security policies is discovered or suspected, the user must immediately notify HPT via contact@revique.io. Examples of incidents that require notification include:
- Suspected compromise of login credentials (username, password, etc.)
- Suspected virus/malware/Trojan infection
- Loss or theft of any device that contains information
- Loss or theft of ID badge, keycard, or multi-factor authentication token
- Any attempt by any person to obtain a user’s password over the telephone or by email
- Any other suspicious event that may impact HPT’s or its affiliates’ information security
Users must treat a suspected security incident as confidential information, and report the incident immediately to contact@revique.io. Users must not withhold information relating to a security incident or interfere with an investigation.
Right of Termination
In addition, HPT reserves the right to terminate the Services immediately and without advance notice if HPT, in its sole discretion, believes that you have violated any of the above restrictions, leaving you responsible for the full charges to the end of the current term, including without limitation unbilled charges, plus a disconnect fee and any penalties (if applicable), all of which immediately become due and payable.
Applicability of Other Policies
This document is part of HPT’s cohesive set of security policies. Other policies may apply to the topics covered in this document and, as such, the applicable policies should be reviewed as necessary.
Amendment
Revique reserves the right, in its discretion, to amend this Policy at any time by posting amendments on this Website or through the Services. You are responsible for periodically reviewing the amendments on the Website and through the Services, and you are deemed to be aware of such amendments. If you do not agree to the amended terms and conditions, you shall immediately stop using this Website. Access to this Website or use of this Website or Services after any amendments have been posted shall constitute your acknowledgement and acceptance of the amended terms and conditions.